Privacy Policy

What information do we collect?

Our privacy policy outlines the collection of information when you register on our site, place an order, subscribe to our newsletter, or complete a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address or phone number. You may, however, visit our site anonymously. We do not store credit card details nor do we share customer details with any 3rd parties.
Answer form submission information will be held for a period of 6 months for competition purposes, then deleted. This information will only be viewed by authorised staff and will not be used in conjunction with any promotional content nor provided to any 3rd parties.

Contact form information will be the same as above, only being stored for a month then deleted.

What information do we collect when using client mobile applications

When you use our mobile apps, we may collect and process your location data. This includes your current location. We do not collect or store your location history.

How do we use your location data?

We use your location data solely for the purpose of providing you with points of interest that are relevant to your location. We do not share this data with any third-party service providers, and we do not store your data on our servers.

How can you manage your location data?

You have the right to manage your location data in our mobile apps. You can disable location services in your device’s settings at any time. However, this may limit the functionality of our apps and prevent us from providing you with points of interest based on your current location.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
For competition purposes.
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others, rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your order

For a user who places an order, we request personal information on the order form used in the shopping cart. Contact (name, address, email, etc.) and payment information (credit card number and expiration date) is requested. This information is used for billing purposes and to fill the customer’s order. If we have trouble processing an order, we will use this information to contact the customer. Credit card transactions are processed using a third party payment gateway system. The payment gateway is an authority in trusted modular payment solutions and security systems on the Internet.

Website Cookie Policy

Our website uses ‘cookies’, which are pieces of basic information that are collected and stored to allow our website to operate correctly. These allow you to make purchases on our site, or allow us to customise content to you, making your browsing experience more efficient.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


This web site may contain links to other sites. Please be aware that Positively Online are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Positively Online.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.


Tourist Wise Ltd comply with the European Union General Data Protection Regulation (GDPR) that took effect on 25th May, 2018. GDPR replaces the Data Protection Directive established in 1995, strengthening the security and protection of EU citizens’ personal data.